Permacrisis
5 years on from COVID-19 and how digital transformation became about a permacrisis. Read more
Digital Transformation
Anchor points
How the fixed points in our work determine how we make progress. Read more
AI content consequences
Exploring the use cases and consequences of AI content, including what this means for brands and trust. Read more
Why aren’t the potholes fixed yet?
Better understanding the real problem of fixing the UK roads and how technology and innovation might help. Read more
The messy middle
Why change is hard. Exploring how it involves understanding people and team dynamics to try and unlock progress and new ways of doing things. Read more
Small bets for digital transformation
Exploring optionally and how small bets can be a radical option to make progress. Read more
Test and learn in UK government
A response to Pat McFadden’s ‘test and learn’ speech. Read more
Content design as a multiplier for LLMs and GenAI
The importance of investment in content design and why Generative AI will only be as good as what it works from. Read more
Bets on digital transformation for 2024
Exploring my predictions for the coming year in digital transformation. Read more
The need to move to stay healthy
How organisations need to move to stay healthy. Read more
Digital as physical objects
How can we open up our public resources, data, and physical spaces in more meaningful and useful ways using technology? Read more