Ben Holliday

This is my blog where I’ve been writing for 18 years. You will find posts about digital transformation, design and leadership. You can also find me on Twitter and LinkedIn. In 2022 I published a book for TPXimpact, Multiplied.


2022 in review

2 years later and a book announcement

Ready for everything, or ready for anything?

Sinking sand


The design mindset and how organisations manage uncertainty

The prototyping mindset

Simplify your slide decks

The push and pull of giving design feedback

Creativity is putting all the balls in the paddling pool

Map making

The link between hypotheses and telling stories

Never read something cover to cover, except for pleasure

Living in the future: reflections from Services Week 2020

Open is inspiring

There’s no such thing as a bad idea


Human-centred design, organisations, power and control

A house without windows

Make it happen