Ben Holliday

This is my blog where I’ve been writing for 18 years. You will find posts about digital transformation, design and leadership. You can also find me on Bluesky, less frequently now on X (formally Twitter), and on LinkedIn. In 2022 I published a book for TPXimpact, Multiplied.

Design

Bets on digital transformation for 2024

Optionality and digital transformation

An example of ‘good’ UX not being good enough

Hold it lightly

Putting value on design time

2022 in review

2 years later and a book announcement

Ready for everything, or ready for anything?

Sinking sand

Could-be-anywhere-ness

The design mindset and how organisations manage uncertainty

The prototyping mindset

Simplify your slide decks

The push and pull of giving design feedback

Creativity is putting all the balls in the paddling pool

Map making

The link between hypotheses and telling stories

Never read something cover to cover, except for pleasure

Living in the future: reflections from Services Week 2020

Open is inspiring