Speaking
You can contact me using email if you would like me to speak at a future event.
Previous Talks and Workshops
Better by Design 2026
18 June 2026, Dublin, Ireland
Talk: Better by Design
UX Scotland 2025
11 June 2025, Edinburgh, Scotland
Talk: Design in the AI-era
UX in Education 2024
4 September 2024, Manchester, UK
Keynote: Multiplied, with Tash Willcocks
Scottish Government DDaT Leadership Summit
27 February 2024, Glasgow, Scotland
Talk: Systems Leadership
Agile on the Beach 2022
8 July 2022, Falmouth, UK
Talk: Multiplied by Design
Digital Leaders Week 2022
24 June 2022 (remote event)
Bookclub: Multiplied Q&A session
UCD Gathering 2022
8 June 2022 (remote conference)
Keynote: Multiplied by Design
Multiplied: Virtual Book Launch
11 April 2022 (remote event)
Talk and Q&A
Digital Leaders: Public Insights Week
10 March 2022 (remote conference)
Talk: Multiplied – How digital transformation can deliver more impact for the public sector
UX Redgate Meetup
15 September 2021, Cambridge, UK
Talk: Asking Design Questions
GovTech Baltic Leaders 2021
9 September 2021 (remote conference)
Panel: Beyond digital: Human Public Services, hosted by Misha Kaur.
UX Bristol 2021
16 July 2021, Bristol, UK (remote conference)
Talk: Asking Design Questions | video/recording | slidedeck
Service Design North (GDS Services Week 2020)
2 Feb 2020, Newcastle UK
Talk: 2020, are we there yet? | Blog post about the talk
Q Community Conference
12 Nov 2019, London, UK
Create Leicester 2019
24 Oct 2019, Leicester, UK
Talk: A Design State of Mind | slidedeck
UX Insider Bitesize Bournemouth
30 Sept 2019, Bournemouth, UK
Talk: Seniority in Design
ZebraLabs: A Conversation About Collaboration
11 Sept 2019, London, UK
Panel session/discussion.
UX in the City 2019
14-15 Mar 2019, Manchester, UK
Talk: Seniority in Design
Cambridge Usability Group Meet Up
16 Jan 2019, Cambridge, UK
Create Leicester Meet Up
19 Jan 2018, Leicester, UK
Talk: A designer’s response to the digital age | slidedeck
London Design Week: The Cross-Government Design Meeting 22
Oct 2017, Design Museum London, UK
Panel session/discussion
Digital Leaders Week 2017
20 Jun 2017, Manchester, UK
Panel discussion: Citizen Experience, latest ideas and trends
Design Exchange
14 Jun 2017, Nottingham, UK
Talk: Design is a good idea | slidedeck
Future Sync 2017
9 Jun 2017, Plymouth, UK
User Experience beyond software design | slidedeck
UX London 2017
24-26 May 2017, London, UK
Workshop: Leading Service Design, with Kate Tarling | slidedeck
Central Government Business & Technology Forum
9 May 2017, Londonm UK
Talk: User Centred Design for Government
Transform 2017
30 Mar 2017, Canberra ,Australia
Collective Small Actions. Service Design in Government | slidedeck
The Cross-Government Design Meeting 18
10 Feb 2017, London UK
Building a User Centred Design Community | slidedeck
Glug Reading
7 Jul 2016, Reading, UK
Supersized. Making design work in large organisations | slidedeck
UX Oxford
11 May 2016, Oxford, UK
Supersized. Making design work in large organisations | slidedeck
Service Design in Government 2016
9-11 Mar 2016, London UK
Keynote: Adventures in service design and everything else | slidedeck
IT in Housing 2016
10-11 Feb 2016, London, UK
Panel session: IT in housing: What CAN the future look like?
Digital Public Services: Designing and Delivering User-Centric Services
12 Nov 2015, Manchester, UK
Talk: Delivering User Experience for government services
UX Cambridge 2015
11 Sep 2015, Cambridge, UK
Talk: Why design matters | slidedeck
Frontend NE
2 Sep 2015, Newcastle, UK
Talk: Making. Where Design and Front-end Development Meet | slidedeck
Camp Digital 2015
9 Jun 2015, MOSI Manchester, UK
Talk: Why design matters
UX Riga 2015
26 Feb 2014, Riga Latvia
Talk: Delivering User Experience for Government Services
NUX3
10 Nov 2014, Manchester, UK
Designing better user experiences by doing less | slidedeck
CodeFest 2014
14 Aug 2014, Ottawa Ontario, Canada (remote talk for the Government Digital Service)
Talk: User Research, Not Just Usability
Euro IA 2013
27 Sep 2013, Edinburgh, Scotland
Talk: Small Moments in Big Data | slidedeck
UX Scotland 2013
20 Jun 2013, Edinburgh, Scotland
Talk: Making Design Research and Problem Seeking Part of Your Process
Refresh Edinburgh 2012
26 Jul 2012, Edinburgh, Scotland
Talk: I’m not really here