Speaking
You can contact me using email or Twitter (DMs open) if you would like me to speak at a future event.
Public Talks and Workshops
Agile on the Beach 2022
8 July 2022
Talk: Multiplied by Design
Digital Leaders Week 2022
24 June 2022
Bookclub: Multiplied Q&A session
UCD Gathering 2022
8 June 2022
Keynote: Multiplied by Design
Multiplied virtual book launch
11 April 2022
Talk and Q&A (recording of event available through the link above)
Digital Leaders: Public Insights Week
10 March 2022
Talk: Multiplied – How digital transformation can deliver more impact for the public sector
UX Redgate Meetup
15 September 2021, Cambridge UK (remote meetup)
Talk: Asking Design Questions
GovTech Baltic Leaders 2021
9 September 2021 (remote conference)
Panel: Beyond digital: Human Public Services, hosted by Misha Kaur.
UX Bristol 2021
16 July 2021, Bristol UK (remote conference)
Talk: Asking Design Questions | video/recording | slidedeck
Service Design North (GDS Services Week 2020)
2 Feb 2020, Newcastle UK
Talk: 2020, are we there yet? | Blog post about the talk
Create Leicester 2019
24 Oct 2019, Leicester UK
Talk: A Design State of Mind | slidedeck
UX Insider Bitesize Bournemouth
30 Sept 2019, Bournemouth UK
Talk: Seniority in Design
ZebraLabs: A conversation about collaboration
11 Sept 2019, London UK
Panel session/discussion.
UX in the City 2019, Manchester
14-15 Mar 2019, Manchester UK
Talk: Seniority in Design
Cambridge Usability Group (meet up)
16 Jan 2019, Cambridge UK
Create Leicester (meet up)
19 Jan 2018, Leicester UK
Talk: A designer’s response to the digital age | slidedeck
London Design Week: The cross-government design meeting 22
Oct 2017, Design Museum London UK
Panel session/discussion #govdesign
Digital Leaders Week
20 Jun 2017, Manchester UK
Panel discussion: Citizen Experience, latest ideas and trends
Design Exchange
14 Jun 2017, Nottingham UK
Design is a good idea | slidedeck
Future Sync 2017
9 Jun 2017, Plymouth UK
User Experience beyond software design | slidedeck
UX London 2017
24-26 May 2017, London UK
Workshop: Leading Service Design (with Kate Tarling) | slidedeck
Central Government Business & Technology
9 May 2017, London UK
User Centred Design for Government
Transform 2017
30 Mar 2017, Canberra Australia
Collective small actions. Service Design in Government | slidedeck
The cross-government design meeting 18
10 Feb 2017, London UK
Building a user centred design community | slidedeck #govdesign
Glug Reading
7 Jul 2016, Reading UK
Supersized. Making design work in large organisations | slidedeck
UX Oxford
11 May 2016, Oxford UK
Supersized. Making design work in large organisations | slidedeck
Service Design in Government 2016
9-11 Mar 2016, London UK
Keynote: Adventures in service design and everything else | slidedeck
IT in Housing 2016
10-11 Feb 2016, London UK
Panel session: IT in housing: What CAN the future look like?
Digital Public Services: Designing and Delivering User-Centric Services
12 Nov 2015, Manchester UK
Delivering User Experience for government services
UX Cambridge 2015
9–11 Sep 2015, Cambridge UK
Why design matters | slidedeck
Frontend NE
2 Sep 2015, Newcastle UK
Making. Where design and front end development meet | slidedeck
Camp Digital 2015
9 Jun 2015, MOSI Manchester UK
Why design matters
UX Riga 2015
26 Feb 2014, Riga Latvia
Delivering User Experience for government services
NUX3
10 Nov 2014, Manchester UK
Designing better user experiences by doing less | slidedeck
CodeFest 2014
14 Aug 2014, Ottawa Ontario Canada
User research not just usability
Euro IA 2013
27 Sep 2013, Edinburgh UK
UX Scotland 2013
20 Jun 2013, Edinburgh UK
Making design research and problem seeking part of your process
Refresh Edinburgh 2012
26 Jul 2012, Edinburgh UK
I’m not really here