Comparing service design and business analysis
How service design and business analyst roles have similar skill sets, but why they require different types of focus and mindsets. Read more
This is my blog where I’ve been writing for 20 years. You will find posts about digital transformation, design and leadership. You can also find me on Bluesky and LinkedIn. In 2022 I published a book for TPXimpact, Multiplied.
How service design and business analyst roles have similar skill sets, but why they require different types of focus and mindsets. Read more