The messy middle
Why change is hard. Exploring how it involves understanding people and team dynamics to try and unlock progress and new ways of doing things. Read more
Digital
New and changing patterns for digital working
Thinking about how we can move from remote to more digital and asynchronous ways of working. Read more
Digital as physical objects
How can we open up our public resources, data, and physical spaces in more meaningful and useful ways using technology? Read more
Sticks in the ground for public services
The civic architecture that reminds us about the bold vision needed for public services and spaces Read more
Is digital destroying a generation?
Attention-driven design is a choice, thinking about the alternative. Read more
Attention-driven design versus connection-driven design
Why connection-driven design is important. Read more
Reading the news and digital business models
Some thoughts on digital publishing. Read more
Digital expectations of physical spaces
The potential of digital is for your environment to be one step ahead of your experience. Read more
Connected: things of the internet versus the Internet of Things (IoT)
Experiences should become increasingly connected as the result of services built around internet connectivity, but there’s a much bigger picture and opportunity. Read more
Designing without an alternative
The importance of digital – part 4. Read more
The end of digital?
The importance of digital – part 2. Read more
Dropping digital?
The importance of digital – part 1. Read more