43 minutes per staff member per day
Looking at the latest NHS framing of time savings from investment in AI, and the continued need to better reimagine how we work with technology. Read more
This is my blog where I’ve been writing for 20 years. You will find posts about digital transformation, design and leadership. You can also find me on Bluesky and LinkedIn. In 2022 I published a book for TPXimpact, Multiplied.
Looking at the latest NHS framing of time savings from investment in AI, and the continued need to better reimagine how we work with technology. Read more
Some thoughts on AI pessimism versus AI hype, and the need to find new spaces where possibility and optimism in technology can remain alive. Read more
Exploring themes and sharing links from my talk at UX Scotland 2025. Read more
Adam Curtis talking about generative AI. Read more
A thread of thoughts from news articles this week …AI promises and busy distractions. Read more
AI-productivity and the importance of sensemaking in front-line work. Read more
Exploring the AI mindset around codification that is shaping our future products, services and lives. Read more
Why design is care, and how the experiences we shape and deliver will be defined by how people sense that care in the future. Read more
How do you see and respond to the world? A story that’s relevant to the question of AI and creativity. Read more
Some initial thoughts about ChatGPT–4o image generation capabilities. Read more
New technology can be inspiring and aspirational, but why future progress is only as good as our imagination. Read more
My thoughts on UK government plans to increase productivity using AI and digital transformation. Read more
Exploring the use cases and consequences of AI content, including what this means for brands and trust. Read more
Better understanding the real problem of fixing the UK roads and how technology and innovation might help. Read more
Why change is hard. Exploring how it involves understanding people and team dynamics to try and unlock progress and new ways of doing things. Read more
Breaking down organisational challenges and responding to change with technology. Read more
How Coca-Cola used AI to create its 2024 Christmas advert. Read more
The problem with the language of ‘analogue to digital’ when we have a health system that’s already full of technology. Read more