Connected: things of the internet versus the Internet of Things (IoT)
Experiences should become increasingly connected as the result of services built around internet connectivity, but there’s a much bigger picture and opportunity. Read more
This is my blog where I’ve been writing for 20 years. You will find posts about digital transformation, design and leadership. You can also find me on Bluesky and LinkedIn. In 2022 I published a book for TPXimpact, Multiplied.
Experiences should become increasingly connected as the result of services built around internet connectivity, but there’s a much bigger picture and opportunity. Read more
The importance of digital – part 4. Read more
The importance of digital – part 3. Read more
The importance of digital – part 2. Read more
Why we need a different response to convenience in a digital age. Read more
Is Monzo a service that we can describe as being ‘truly digital’ Read more
Designing services for the digital age in response to raised expectations. Read more