Ben Holliday

This is my blog where I’ve been writing for 20 years. You will find posts about digital transformation, design and leadership. You can also find me on Bluesky and LinkedIn. In 2022 I published a book for TPXimpact, Multiplied.

Latest posts and feed

New and changing patterns for digital working

Map making

The link between hypotheses and telling stories

Never read something cover to cover, except for pleasure

Living in the future: reflections from Services Week 2020

2019 and the end of a decade

How to use service patterns in your organisation

Open is inspiring

New models for service ownership and leadership

There’s no such thing as a bad idea

How to work in the open in government

The art of football

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Seniority in design: superpowers

Strategy

Human-centred design, organisations, power and control

Different ways of leading design: face to face, or side by side

Seniority in Design: feedback loops

Seniority in Design: leading sideways

A house without windows