Ben Holliday

This is my blog where I’ve been writing for 20 years. You will find posts about digital transformation, design and leadership. You can also find me on Bluesky and LinkedIn. In 2022 I published a book for TPXimpact, Multiplied.

Latest posts and feed

Dead wood is distracting

The push and pull of giving design feedback

Fingerprints

Creativity is putting all the balls in the paddling pool

An introduction to service modelling

New and changing patterns for digital working

Systems, design thinking

Map making

The link between hypotheses and telling stories

Never read something cover to cover, except for pleasure

Living in the future: reflections from Services Week 2020

2019 and the end of a decade

How to use service patterns in your organisation

Open is inspiring

New models for service ownership and leadership

There’s no such thing as a bad idea

How to work in the open in government

The art of football

40

Seniority in design: superpowers