Lost between primary and secondary care
A personal NHS story about broken systems. Read more
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Making as a form of thinking
What we can learn from the work of Antony Gormley, British sculptor and artist. Read more
My principles for simplicity
What simplicity means to me… why it’s important, and why it’s hard to achieve. Read more
Content design as a multiplier for LLMs and GenAI
The importance of investment in content design and why Generative AI will only be as good as what it works from. Read more
Bets on digital transformation for 2024
Exploring my predictions for the coming year in digital transformation. Read more
Optionality and digital transformation
Exploring the importance of test and learn approaches and the attitudes we have towards failure. Read more
An example of ‘good’ UX not being good enough
A story about upgrading my mobile phone contract with EE. Read more
Hold it lightly
The importance of caring deeply about your work, but learning how to hold that responsibility lightly. Read more
The Fablemans
How we have the power to shape different worlds with the stories we tell. Read more
Putting value on design time
How we need to value design time over the outputs of design. Read more
Spaces inbetween
Some thoughts about thinking time and the rhythms of work. Read more
An impressionist painting of people working in an agile team
Experimenting with AI image generation. Read more
Summer anniversaries
Looking back at 10 years of public speaking and 15 years of consultancy and digital transformation work. Read more