Ben Holliday

About

This is my blog where I’ve been writing for 20 years. You will find posts about digital transformation, design and leadership. You can also find me on Bluesky and LinkedIn. In 2022 I published a book for TPXimpact, Multiplied.

Latest posts and feed

2017 – End of year review

December 20th, 2017. Posted in personal, updates

Digital as physical objects

December 16th, 2017. Posted in Design, Digital, Digital Transformation, UX

Estate agents. An example of a broken digital business model?

December 13th, 2017. Posted in Design, Digital

Sticks in the ground for public services

December 12th, 2017. Posted in architecture, Design, Digital, Service Design

Is digital destroying a generation?

December 9th, 2017. Posted in Design, Digital, mental health

Attention-driven design versus connection-driven design

December 6th, 2017. Posted in Design, Digital, digital marketing, Service Design

Reading the news and digital business models

December 5th, 2017. Posted in business models, Digital, digital marketing, journalism

Digital expectations of physical spaces

December 2nd, 2017. Posted in Design, Digital

Connected: things of the internet versus the Internet of Things (IoT)

December 1st, 2017. Posted in Design, Digital, oftheinternet

Designing without an alternative

November 26th, 2017. Posted in Design, Digital, oftheinternet

Digital by design

November 24th, 2017. Posted in Design, oftheinternet

The end of digital?

November 23rd, 2017. Posted in Digital, oftheinternet

Dropping digital?

November 22nd, 2017. Posted in Digital

Convenience isn’t digital

November 19th, 2017. Posted in oftheinternet

What’s on my bookshelf this autumn/winter (2017)

November 12th, 2017. Posted in Books

Things I use Twitter for

November 11th, 2017. Posted in Ideas, Sharing, Twitter, Writing

Some principles for blogging

October 18th, 2017. Posted in blogging, personal

Vertical lines and loose boundaries

October 16th, 2017. Posted in Policy, Service Design

Designing better organisations: Why internal user experience matters to delivering better services

September 30th, 2017. Posted in organisation design, Service Design

Sticks in the ground

September 19th, 2017. Posted in Design