Is digital destroying a generation?
Attention-driven design is a choice, thinking about the alternative. Read more
This is my blog where I’ve been writing for 20 years. You will find posts about digital transformation, design and leadership. You can also find me on Bluesky and LinkedIn. In 2022 I published a book for TPXimpact, Multiplied.
Attention-driven design is a choice, thinking about the alternative. Read more
Why connection-driven design is important. Read more
Some thoughts on digital publishing. Read more
The potential of digital is for your environment to be one step ahead of your experience. Read more
Experiences should become increasingly connected as the result of services built around internet connectivity, but there’s a much bigger picture and opportunity. Read more
The importance of digital – part 4. Read more
The importance of digital – part 3. Read more
The importance of digital – part 2. Read more
The importance of digital – part 1. Read more
Why we need a different response to convenience in a digital age. Read more
My reading list for this autumn/winter 2017. Read more
Explaining my own approach to blogging, and making this sharable. Read more
The size and the shape of the problem is best served by vertical lines and loose boundaries. Read more
Why internal user experience matters to delivering better services. Read more
Design is arrogant. It must also learn to be humble. Read more
We all have a genuine need to be treated and thought of as individuals. And we all have a story that’s worth hearing. Read more
A story about my first week at art college 20 years ago (1997). Read more
We all find meaning in life through art and how things make us feel. Read more