Last month I spoke at UX Riga in Latvia. You can watch the filmÂ of my talk onlineÂ – Delivering User Experience for Government Services. The slidesÂ areÂ here.
This talk included new material and examples from recent work with the Department for Work and Pensions. There was also some overlap with my talk last year at NUX3 – you can watch the film ofÂ this talk online as well – Getting out the way: Designing Better User Experiences by Doing Less. Slides here.
Last week I took part in a panel at UXPA in London – hosted by Giles Colborne. We had a lively discussion about the state of UX and howÂ we as clients (the panel)Â view the state of the UX community.
Next month (23rd April) I’ll be at Camp Digital in Manchester. I’ll be speaking about 'Why design matters?'Â – How a design-led process delivers better digital services. The conference is being held at theÂ Museum ofÂ ScienceÂ & Industry.Â Tickets are still available.
This is my blog where I’ve been writing for 18 years. You can follow all of my posts by subscribing to this RSS feed. You can also find me on Bluesky, less frequently now on X (formally Twitter), and on LinkedIn.