Ben Holliday

This is my blog where I’ve been writing for 20 years. You will find posts about digital transformation, design and leadership. You can also find me on Bluesky and LinkedIn. In 2022 I published a book for TPXimpact, Multiplied.

Design

Interaction design is more than designing user interactions

Empathy

UXPA – The State of UX

It seemed to test okay

Speaking roundup

Getting closer to context and extremes in product design

Not acting is doing something

What design can learn from the Neurologist Dr Allan Ropper. Read more

Big trucks and user research

Why user research needs to start by looking for the most significant problems. Are we even building the right thing? Read more

The last 12 months

Refresh Edinburgh

Kelly Goto, Beyond Usability: Mapping Emotion to Experience

Don Norman, Emotional Design for the World of Objects

Mobile Elephant

The Inspire Conference in 50 Tweets

dConstruct 2010

Email Standards Project

Year of the web book (2006)

Websites that win awards

Inspiration in New York

Getting some style