Design feedback with feeling

Why designers need to give feedback based on how things feel. Read more

July 3rd, 2015. Posted in Agile, Design

Service architecture and user journeys

July 1st, 2015. Posted in Design, Service Design

Tell the user story

In agile we talk a lot about user stories but we don’t spend enough time telling the stories of our users. Read more

July 1st, 2015. Posted in Agile, Design

Thinking about iteration

June 19th, 2015. Posted in Agile, Design

Discovery. We’re not scared

June 5th, 2015. Posted in Design, Research

Interaction design is more than designing user interactions

May 31st, 2015. Posted in Design

Empathy

March 26th, 2015. Posted in Design, Research

UXPA – The State of UX

March 25th, 2015. Posted in Design, Research, Speaking, UX

It seemed to test okay

March 22nd, 2015. Posted in Design, Research

Speaking roundup

March 21st, 2015. Posted in Design, Research, Speaking

Getting closer to context and extremes in product design

February 14th, 2015. Posted in Design, Research

Not acting is doing something

What design can learn from the Neurologist Dr Allan Ropper. Read more

January 15th, 2015. Posted in Design

Big trucks and user research

Why user research needs to start by looking for the most significant problems. Are we even building the right thing? Read more

October 23rd, 2014. Posted in Design, Research

Refresh Edinburgh

August 2nd, 2012. Posted in Design, Speaking

Kelly Goto, Beyond Usability: Mapping Emotion to Experience

September 2nd, 2011. Posted in conference, Design, notes

Don Norman, Emotional Design for the World of Objects

September 2nd, 2011. Posted in conference, Design, notes

Mobile Elephant

August 17th, 2011. Posted in Design

The Inspire Conference in 50 Tweets

July 1st, 2011. Posted in conference, Design

dConstruct 2010

September 10th, 2010. Posted in Brighton, conference, Design

Email Standards Project

December 6th, 2007. Posted in Design

Ben Holliday

Design