Ben Holliday

About

This is my blog where I’ve been writing for 20 years. You will find posts about digital transformation, design and leadership. You can also find me on Bluesky and LinkedIn. In 2022 I published a book for TPXimpact, Multiplied.

Speaking

Monthnote: March 2025

March 31st, 2025. Posted in Monthnotes, Personal, Speaking

Summer anniversaries

Looking back at 10 years of public speaking and 15 years of consultancy and digital transformation work. Read more

July 20th, 2022. Posted in Personal, Speaking

Speaking and events – Summer 2022

May 20th, 2022. Posted in Events, Multiplied, Speaking

Book launch and speaking update

March 25th, 2022. Posted in Multiplied, Speaking

Speaking at UX Bristol 2021

July 21st, 2021. Posted in Asking Design Questions, Speaking

Reflections from Services Week 2020

Some reflections on service design and service patterns after speaking in Newcastle at Services Week 2020 – as part of a Government Digital Service series of events. Read more

February 7th, 2020. Posted in Design, Service Design, Service Patterns, Speaking

What is blocking your organisation from designing good services?

A retrospective from UX London 2017: Leading Service Design workshop with Kate Tarling. Read more

July 7th, 2017. Posted in Service Design, Speaking

Digital Leaders Week 2017: Citizen Experience forum

A write up of the round table forum I was part of this afternoon for Digital Leaders week 2017. Read more

June 20th, 2017. Posted in Service Design, Speaking

Speaking in 2017

A speaking roundup for 2017. Read more

February 21st, 2017. Posted in Speaking

UXPA – The State of UX

March 25th, 2015. Posted in Design, Research, Speaking, UX

Speaking roundup

March 21st, 2015. Posted in Design, Research, Speaking

The last 12 months

October 12th, 2014. Posted in Design, Personal, Research, Speaking

Speaking 2013

May 7th, 2013. Posted in conference, Speaking

Refresh Edinburgh

August 2nd, 2012. Posted in Design, Speaking