Ben Holliday

About

This is my blog where I’ve been writing for 20 years. You will find posts about digital transformation, design and leadership. You can also find me on Bluesky and LinkedIn. In 2022 I published a book for TPXimpact, Multiplied.

Latest posts and feed

Here’s your permission to go ahead and break things

December 10th, 2016. Posted in Design, Everyday is an opportunity to write something

Critique is not criticism

December 8th, 2016. Posted in Design, Everyday is an opportunity to write something

The automation reading list

December 7th, 2016. Posted in automation, Everyday is an opportunity to write something, Tech

The tipping point for voice activated services

December 6th, 2016. Posted in Everyday is an opportunity to write something, Tech

The problem with ‘customer’

December 5th, 2016. Posted in Content Design, Everyday is an opportunity to write something, Government

The gentle art of stopping

December 2nd, 2016. Posted in Agile, Everyday is an opportunity to write something, organisation design

Everyday is an opportunity to write something

December 1st, 2016. Posted in Everyday is an opportunity to write something, personal

Creating better missions

November 18th, 2016. Posted in Design, Leadership, organisation design, Service Design

Town hall clock feedback

November 14th, 2016. Posted in Design

Fuzzy words and actions

October 26th, 2016. Posted in be invested, Content Design, reflection, shortread

What does a successful product or service look like?

October 5th, 2016. Posted in Design, Service Design

Knowing when to fight and when not to fight

September 15th, 2016. Posted in Design, Leadership, personal, Thoughts

What doesn’t hurt can eventually kill you

September 7th, 2016. Posted in organisation design, Thoughts

The technology trap

August 21st, 2016. Posted in Design, organisation design

Reasons to get up pt1

August 21st, 2016. Posted in art, inspiration, personal

The advantage of facing forwards

August 19th, 2016. Posted in Leadership, organisation design

Thinking about how we use evidence in user-centred design

July 20th, 2016. Posted in Design, Government, research, Service Design

What’s on my bookshelf this summer

July 18th, 2016. Posted in Books

Working towards zero

July 17th, 2016. Posted in Service Design

Content design for service design

July 12th, 2016. Posted in Agile, Content Design, Service Design