Mistakes and cows on the path
Why the mistakes you make are sometimes your biggest opportunities. Read more
Latest posts and feed
2017 – End of year review
My end of year review for 2017. Read more
Digital as physical objects
How can we open up our public resources, data, and physical spaces in more meaningful and useful ways using technology? Read more
Sticks in the ground for public services
The civic architecture that reminds us about the bold vision needed for public services and spaces Read more
Is digital destroying a generation?
Attention-driven design is a choice, thinking about the alternative. Read more
Attention-driven design versus connection-driven design
Why connection-driven design is important. Read more
Reading the news and digital business models
Some thoughts on digital publishing. Read more
Digital expectations of physical spaces
The potential of digital is for your environment to be one step ahead of your experience. Read more
Connected: things of the internet versus the Internet of Things (IoT)
Experiences should become increasingly connected as the result of services built around internet connectivity, but there’s a much bigger picture and opportunity. Read more
Designing without an alternative
The importance of digital – part 4. Read more
Digital by design
The importance of digital – part 3. Read more
The end of digital?
The importance of digital – part 2. Read more
Dropping digital?
The importance of digital – part 1. Read more
Convenience isn’t digital
Why we need a different response to convenience in a digital age. Read more
Patterns should be obvious
Explaining what I describe as the curtains principle. Read more
What’s on my bookshelf this autumn/winter (2017)
My reading list for this autumn/winter 2017. Read more
Some principles for blogging
Explaining my own approach to blogging, and making this sharable. Read more
Vertical lines and loose boundaries
The size and the shape of the problem is best served by vertical lines and loose boundaries. Read more