Tell the user story
In agile we talk a lot about user stories but we don’t spend enough time telling the stories of our users. Read more
This is my blog where I’ve been writing for 20 years. You will find posts about digital transformation, design and leadership. You can also find me on Bluesky and LinkedIn. In 2022 I published a book for TPXimpact, Multiplied.
In agile we talk a lot about user stories but we don’t spend enough time telling the stories of our users. Read more
Learning to trust ourselves and worry less. Some inspiration from Susan Jeffers’ book: Feel the Fear and Do It Anyway. Read more
What design can learn from the Neurologist Dr Allan Ropper. Read more
Why user research needs to start by looking for the most significant problems. Are we even building the right thing? Read more
An update on the last 12 months, working with the Government Digital Service (GDS), and joining DWP. Read more