Ben Holliday

This is my blog where I’ve been writing for 20 years. You will find posts about digital transformation, design and leadership. You can also find me on Bluesky and LinkedIn. In 2022 I published a book for TPXimpact, Multiplied.

Latest posts and feed

#IveBeenThere

Speaking and events – Summer 2022

Book launch and speaking update

2 years later and a book announcement

Speaking at UX Bristol 2021

The personal line

Bookshelf – 2020 into 2021

Ready for everything, or ready for anything?

Sinking sand

Mezzanine levels for service design

As-is for service design

Could-be-anywhere-ness

The design mindset and how organisations manage uncertainty

The prototyping mindset

Simplify your slide decks

Dead wood is distracting

The push and pull of giving design feedback

Fingerprints

Creativity is putting all the balls in the paddling pool

An introduction to service modelling