Ben Holliday

This is my blog where I’ve been writing for 20 years. You will find posts about digital transformation, design and leadership. You can also find me on Bluesky and LinkedIn. In 2022 I published a book for TPXimpact, Multiplied.

Latest posts and feed

Monthnote: October 2024

Monthnote: September 2024

Lost between primary and secondary care

A personal NHS story about broken systems. Read more

Making as a form of thinking

What we can learn from the work of Antony Gormley, British sculptor and artist. Read more

Monthnote: February 2024

My principles for simplicity

What simplicity means to me… why it’s important, and why it’s hard to achieve. Read more

Monthnote: January 2024

Content design as a multiplier for LLMs and GenAI

The importance of investment in content design and why Generative AI will only be as good as what it works from. Read more

Bets on digital transformation for 2024

Exploring my predictions for the coming year in digital transformation. Read more

2023 in review

Optionality and digital transformation

Exploring the importance of test and learn approaches and the attitudes we have towards failure. Read more

An example of ‘good’ UX not being good enough

A story about upgrading my mobile phone contract with EE. Read more

x24

Reflections on my Multiplied book, 2 years on. Read more

Hold it lightly

The importance of caring deeply about your work, but learning how to hold that responsibility lightly. Read more

Finding a human response

Linchpin

Reflections on reading Seth Godin’s book Linchpin when it was published in 2008. Read more

The Fablemans

How we have the power to shape different worlds with the stories we tell. Read more

Putting value on design time

How we need to value design time over the outputs of design. Read more

Spaces inbetween

Some thoughts about thinking time and the rhythms of work. Read more

An impressionist painting of people working in an agile team

Experimenting with AI image generation. Read more