Ben Holliday

About

This is my blog where I’ve been writing for 20 years. You will find posts about digital transformation, design and leadership. You can also find me on Bluesky and LinkedIn. In 2022 I published a book for TPXimpact, Multiplied.

Latest posts and feed

Seniority in design: empathy both ways

March 30th, 2019. Posted in Seniority in design

Hypotheses in user research and discovery

March 10th, 2019. Posted in research

The horizon and the next steps

March 3rd, 2019. Posted in Design

Seniority in design: proximity and closeness

March 1st, 2019. Posted in Design, Seniority in design

Learning to prototype is more important than learning to code

February 26th, 2019. Posted in Design

What’s on my bookshelf this winter/spring (2019)

February 22nd, 2019. Posted in Books

A design state of mind

February 22nd, 2019. Posted in Design

The roundup. January (and some of February) 2019

February 15th, 2019. Posted in personal

2018 – End of year review

December 21st, 2018. Posted in personal, updates

Ambiguity and design

December 1st, 2018. Posted in Design, Service Design

The roundup. November 2018

November 30th, 2018. Posted in personal, updates

Prompts for design leaders working with product teams

November 14th, 2018. Posted in Design, Leading Service Design

For the love of the blog

November 9th, 2018. Posted in personal

Shared working definitions

October 8th, 2018. Posted in Service Design

What makes a design education?

September 21st, 2018. Posted in Design

There is no digital service design

September 19th, 2018. Posted in Designing Services, Service Design

Seniority, anxiety and dealing with confidence issues

August 31st, 2018. Posted in Leadership, Seniority in design

What’s on my bookshelf this summer (2018)

August 27th, 2018. Posted in Books

The roundup. June/July 2018

July 30th, 2018. Posted in personal, updates

All design is strategic

July 14th, 2018. Posted in Design