Ben Holliday

This is my blog where I’ve been writing for 20 years. You will find posts about digital transformation, design and leadership. You can also find me on Bluesky and LinkedIn. In 2022 I published a book for TPXimpact, Multiplied.

Latest posts and feed

The roundup. January 2018

My monthly notes for January 2018. Read more

Seniority in design

Are you a senior designer? Here are some of the things I think define seniority in design. Read more

You can’t start with an iteration, you can only start with an idea

The new King’s Cross station in London. A story about the importance of starting with an idea. Read more

Mistakes and cows on the path

Why the mistakes you make are sometimes your biggest opportunities. Read more

2017 – End of year review

My end of year review for 2017. Read more

Digital as physical objects

How can we open up our public resources, data, and physical spaces in more meaningful and useful ways using technology? Read more

Estate agents. An example of a broken digital business model?

Sticks in the ground for public services

The civic architecture that reminds us about the bold vision needed for public services and spaces Read more

Is digital destroying a generation?

Attention-driven design is a choice, thinking about the alternative. Read more

Attention-driven design versus connection-driven design

Why connection-driven design is important. Read more

Reading the news and digital business models

Some thoughts on digital publishing. Read more

Digital expectations of physical spaces

The potential of digital is for your environment to be one step ahead of your experience. Read more

Connected: things of the internet versus the Internet of Things (IoT)

Experiences should become increasingly connected as the result of services built around internet connectivity, but there’s a much bigger picture and opportunity. Read more

Designing without an alternative

The importance of digital – part 4. Read more

Digital by design

The importance of digital – part 3. Read more

The end of digital?

The importance of digital – part 2. Read more

Dropping digital?

The importance of digital – part 1. Read more

Convenience isn’t digital

Why we need a different response to convenience in a digital age. Read more

Patterns should be obvious

Explaining what I describe as the curtains principle. Read more

What’s on my bookshelf this autumn/winter (2017)

My reading list for this autumn/winter 2017. Read more