Ben Holliday

This is my blog where I’ve been writing for 20 years. You will find posts about digital transformation, design and leadership. You can also find me on Bluesky and LinkedIn. In 2022 I published a book for TPXimpact, Multiplied.

Latest posts and feed

2016 – End of year review

Having an opinion

Finding the conversation

Deciding

The secrets of guerrilla communication

Let’s pretend

Imagining the alternative future

The direct route

Patterns of things that break

Here’s your permission to go ahead and break things

Critique is not criticism

The automation reading list

The tipping point for voice activated services

The problem with ‘customer’

The gentle art of stopping

Everyday is an opportunity to write something

Creating better missions

Town hall clock feedback

Fuzzy words and actions

What does a successful product or service look like?