Ben Holliday

About

This is my blog where I’ve been writing for 20 years. You will find posts about digital transformation, design and leadership. You can also find me on Bluesky and LinkedIn. In 2022 I published a book for TPXimpact, Multiplied.

Latest posts and feed

Strategy

October 11th, 2019. Posted in Design, Designing Services

Human-centred design, organisations, power and control

September 17th, 2019. Posted in Design

Different ways of leading design: face to face, or side by side

September 15th, 2019. Posted in Seniority in design

Seniority in Design: feedback loops

September 13th, 2019. Posted in Seniority in design

Seniority in Design: leading sideways

September 13th, 2019. Posted in Seniority in design

A house without windows

September 13th, 2019. Posted in Design, Ways of working

Make it happen

September 8th, 2019. Posted in Design

Types of design focus

September 6th, 2019. Posted in Design

Blog post round up – Summer 2019

August 6th, 2019. Posted in blogging, Design, monthnotes

It’s okay to be a design leader

June 8th, 2019. Posted in Design, Seniority in design

Stepping outside the design community

June 8th, 2019. Posted in Design

Comparing service design and business design

June 7th, 2019. Posted in Designing Services, Service Design

Seniority in Design: personal responsibility

May 15th, 2019. Posted in Design, Seniority in design

Simple models

May 8th, 2019. Posted in Design

The importance of frameworks and first principles in service design

April 26th, 2019. Posted in Designing Services, Service Design

Seniority in design: empathy both ways

March 30th, 2019. Posted in Seniority in design

Hypotheses in user research and discovery

March 10th, 2019. Posted in research

The horizon and the next steps

March 3rd, 2019. Posted in Design

Seniority in design: proximity and closeness

March 1st, 2019. Posted in Design, Seniority in design

Learning to prototype is more important than learning to code

February 26th, 2019. Posted in Design